Online Credit Report Kenya: How to Check Your Credit Online

Updated April 2026 • 5 min read

Getting your credit report online in Kenya is now fully digital — no office visit required. Whether you are on a smartphone or computer, you can have your credit status in your hands within minutes. Here is how to do it.

Why Get Your Credit Report Online?

Kenya's three licensed CRBs (TransUnion, Metropol, CreditInfo) and services like crbcheck.co.ke allow you to access your credit history anytime, from anywhere, without queuing. Benefits:

  • Instant delivery — no waiting days for a posted report
  • Convenient — check from your phone at work, home, or anywhere
  • Cheaper than at-branch applications for most bureaus
  • Enables proactive credit monitoring before applying for loans

Option 1: crbcheck.co.ke (Recommended for Speed)

For a combined online credit report across multiple bureaus:

  1. Go to crbcheck.co.ke on your phone or browser
  2. Register a free account (ID, phone, email)
  3. Click "Check CRB Status" and pay KES 300 via M-Pesa
  4. Your report is on screen and emailed within minutes

Cost: KES 300  |  Delivery: Under 5 minutes  |  Data: Combined bureau status

Option 2: TransUnion Kenya (Full Detailed Report)

  1. Visit transunionkenya.com
  2. Register with ID, phone, email
  3. Verify via OTP
  4. Select report type and pay (~KES 650)
  5. Download PDF report instantly

Option 3: Metropol CRB Online

  1. Visit metropol.co.ke
  2. Register and log in
  3. Select report and pay (~KES 650)
  4. Download PDF

Alternatively, dial *433# for a quick mobile summary report.

Option 4: CreditInfo Kenya Online

  1. Visit creditinfo.co.ke
  2. Register and complete identity verification
  3. Request and pay for consumer report (~KES 650)
  4. Download PDF

Which Online Option Is Best for You?

SituationRecommended Option
Quick pre-loan checkcrbcheck.co.ke (KES 300, fastest)
Full detailed report PDFTransUnion or Metropol portal (~KES 650)
Free annual reportAny bureau (once per year, free)
No internet / feature phoneMetropol *433# USSD
Formal clearance certificateBureau portal directly (~KES 2,200)

Is It Safe to Get Your Credit Report Online?

Yes, provided you use official websites (transunionkenya.com, metropol.co.ke, creditinfo.co.ke, crbcheck.co.ke). Security tips:

  • Only access CRB portals from official URLs — bookmark them
  • Never share your login credentials with anyone
  • Ensure connections are over HTTPS (padlock icon in browser)
  • Log out of portal accounts after use, especially on shared devices
Get your online credit report now: KES 300 via M-Pesa — instant CRB status check. Check My Credit Online

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