How to Check My CRB Status Online in Kenya
Updated April 2026 • 5 min read
Gone are the days when you had to queue at a bank or bureau office to find out your CRB status. Today, you can check your CRB status entirely online using your phone or computer in minutes. This guide walks you through every online method available to Kenyans.
Why Check Your CRB Status Online?
Checking online is faster, cheaper, and more convenient than visiting an office. You can check at any hour of the day, get an instant result, and download a PDF copy immediately — all from the comfort of your home.
Option 1: crbcheck.co.ke (Instant, 24/7)
The easiest online method for most Kenyans:
- Visit crbcheck.co.ke and sign up (it takes about 2 minutes).
- Click Check CRB Status in your dashboard.
- Fill in your full name, ID number, and M-Pesa number.
- Select your plan — KES 200 (listing status) or KES 300 (full credit report).
- Confirm the M-Pesa STK push payment on your phone.
- View and download your report instantly.
This service is available 24 hours a day, 7 days a week, including weekends and public holidays.
Option 2: TransUnion Kenya Online Portal
Go to transunion.co.ke, register for a consumer account, and request your credit report online. Identity verification is done via OTP. Reports are delivered by email or viewable on the portal.
Option 3: Metropol CRB App and USSD
Download the Metropol CRB mobile app or dial *433# on a Safaricom line. Register and request your report. The app provides a user-friendly mobile experience for checking your CRB status.
Option 4: CreditInfo Kenya Portal
Register at the CreditInfo Kenya consumer portal and submit a report request online. After verifying your identity, your report is available for download.
What You Need for an Online CRB Check
- National ID or passport number
- Registered Safaricom M-Pesa number (for payment)
- Email address (to receive/access the report)
- A smartphone or computer with internet access
Is Online CRB Checking Safe?
Yes — legitimate CRB check platforms in Kenya use HTTPS encryption, and your ID data is processed securely. Your personal information is not shared with third parties. Always ensure you are using the correct official URL before submitting your details.
How Long Does an Online CRB Check Take?
Via crbcheck.co.ke, results are available within 2–5 minutes after M-Pesa payment. Bureau portals may take slightly longer for first-time registrations.