How Do I Check My CRB Status in Kenya?
Updated April 2026 • 4 min read
This is one of the most-searched questions about credit in Kenya. The short answer: you can check your CRB status online, via USSD, or directly at a credit bureau office. This guide covers all your options.
The Fastest Way: crbcheck.co.ke
The quickest and most convenient way to check your CRB status in Kenya is via crbcheck.co.ke:
- Create a free account (name, phone, ID, email).
- Click "Check CRB Status" and fill in the form.
- Pay KES 200 (listing status) or KES 300 (full report) via M-Pesa STK push.
- Your report appears on screen within minutes.
Via Metropol CRB: Dial *433#
On a Safaricom line, dial *433# and follow the prompts. You will need to register with your national ID. This USSD service provides a basic CRB status check and is one of the cheapest options.
Via TransUnion Kenya
Go to transunion.co.ke, create a consumer account, and request your report online. Your first report each year is free. Subsequent reports cost a small fee.
Via CreditInfo Kenya
Visit the CreditInfo Kenya consumer portal online or their offices in Nairobi. Register with your ID details and request a report. One free report per year is available.
What Information Will I Get?
Depending on the plan you choose, your report will include:
- Your listing status (positive, negative, or no record)
- All current and past loan facilities
- Outstanding balances and overdue amounts
- Payment history
- Inquiries by lenders in the past 12 months
How Much Does a CRB Status Check Cost?
- crbcheck.co.ke: KES 200 (listing status) / KES 300 (full report)
- Metropol *433#: KES 50–100 via USSD
- TransUnion Kenya: First report free, paid reports available
- CreditInfo Kenya: First report free annually
Does Checking My Own CRB Status Lower My Credit Score?
No. Self-inquiries are classified as "soft inquiries" and do not affect your credit score or CRB status in any way. You can check as many times as you need.